What is your cancellation policy?
You can email or call us for cancellations:
Full refund for cancellations requested 24 hrs before your booking starts
For cancellations less than 24 hrs before your booking starts, we will only charge you for the first day and refund the rest of your booking
What should I do if my bike breaks down during the ride?
Our bikes are serviced after every ride and checked before every booking to ensure they are up to the task. But no matter how rigorous the maintenance, mechanical breakdowns are sometimes inevitable to mountain biking.
Every one of our bikes is equipped with a trail side repair kit to get you going again; check out our pre-ride preparation section.